Last modified: 5 November 2016

Important – please read this Privacy Policy carefully as it constitutes a legally binding agreement (“Agreement”) between you (“Driver” or “Rider” or “User/s”) and Hi Oscar (“Us” or “Our” or “We”).  We understand the importance of protecting your personal and financial information when you visit the Oscar Mobile Application and or Website (collectively, the “Services”).

If you do not agree to this Privacy Statement, please do not access the Services.  By using the Services other than to view this Privacy Policy for the first time constitutes an acceptance of the terms, conditions, and practices described in this Privacy Policy.

Section 1 – what do we do with your information?

When you register or make a booking facilitated through the Services, as part of that process we collect the personal information you give us such as your name, address, date of birth and email address and other details obtained through the registration process or creating of a User account.

When you browse our Website, your computer’s internet protocol (IP) address is collected in order to provide information that helps us learn about your browser and operating system.

Our Website is capable of collecting certain information about Users who access the Website or attempt to use its account functions. Types of information that are or may be collected by the Website and uses of that information are set forth below. We are the sole owner of the information collected on the Website.

Email marketing

With your permission, we may send you emails about services, new products, promotions and other updates.

Section 2 – consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@hi-oscar.com.au

Section 3 – disclosure

We may disclose your personal information if we are required by law to do so or if you violate the Terms of our Terms and Conditions.

We maintain safeguards to protect your personal information.  We will use information collected on our Website for our own internal purposes.   We do not share any personal information with any non-affiliated third parties, except in the following circumstances:

  1. As necessary to provide a service that the client has requested or authorised, or to maintain and service the client’s account (information may be provided to the firm’s outside accounting firm under this exception);
  2. We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions; and
  3. To the extent reasonably necessary to prevent fraud and unauthorised transactions.

Section 4 – third party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our Website or are redirected to a third-party Website or application, you are no longer governed by this Privacy Policy or our Website’s Terms and Conditions.

Links

When you click on links on our Website, they may direct you away from our site.  Please be aware that we are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.  This Website Privacy Policy applies solely to information collected by us on the domains owned and controlled by us.

Section 5 – Security

We take reasonable precautions to protect your personal information.  When you submit your information via our Website or Mobile Application the information is protected both online and off-line as set forth in this section.  All requests for financial and business sensitive information (to the extent such sensitivity is known), and all responses in the normal course thereto are encrypted and protected with the SSL encryption software. You can confirm that pages are encrypted by viewing the lock icon on the bottom of most browsers. We also take the measures off-line to protect your financial and known business sensitive information as we use to protect our own such information. We are not liable or responsible for the security of any information transmitted to the Website by you or for the disclosure of information due to errors in transmission.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. The Website employs cookies, but will not use cookies to obtain data from your hard drive. Users can set their browsers or third party software to reject cookies. If a user rejects the cookie, it may be unable to use portions of our Website that require registration and the Website experience will not be capable of being tailored to the user from visit to visit. Cookies enable us to track and target the interests of our users to enhance the experience on our Website. These and similar types of information may also be collected by “web-bugs,” or single pixel gifs, and other means. Some of our business partners and advertisers may use cookies on our Website. We have no access to or control over these cookies.

Section 6 – age of consent

By using our Website and or application, you represent that you are at least 18 years of age.

Section 7 – Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  If our Website or Mobile Application is acquired or merged with another company, your information may be transferred to the new owners.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@hi-oscar.com.au